Instructions to reset your password were just sent to the email address you provided. Once you set a new password, you will be able to use it here as well.
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Sorry, login failed. The password is incorrect. If you have forgotten your password, click on one of the options below.
If you know which account you used to purchase the goods, the easiest way is to log in and select your items from the order history.
B) Search by order no.
If you can't log in, it doesn't matter. We'll find your order using information from the delivery receipt that came with your order. You must enter both these numbers on the receipt.
C) Search by Extended exchange period no.
If you have purchased the "Extended period" with your goods, simply enter its number now. You can find it on the receipt. (If you want to enter more than one item for processing, separate the numbers with a comma.)